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From waste and recycling to pest control and potholes, this documentary series takes us on to the frontline of local council operations with officers working in their communities.
Fly tippers pose a problem for council officers in Wigan. History and heroes combine as the council names new streets, and as residents take part in a 10K run, officers step in to track down a missing person.
Officers protect the planet from a potentially dangerous chemical cocktail and use the full force of the law against a noisy neighbour.
Officers battle against rubbish and rodents in a backyard, inspect the health of all creatures great and small at an agricultural show and assess the safety of adrenalin seekers at a motocross track.
The council brings together a young offender and their victims in a bid to preserve the peace. It also investigates complaints about a noisy fairground and helps a young man fulfil a lifetime's ambition.
Officers battle to bring new business into the borough, provide safe foster homes for young people and fight the elements on a PR offensive.
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