Rip Off Britain: Holidays

Angela Rippon, Gloria Hunniford and Julia Somerville return to examine more disastrous holidays and travel stories, beginning by hearing from passengers whose dream cruise was ruined by a fire on board - which meant missing out the highlight of the trip.

Stories of holiday-makers left stranded at the airport because their Covid-19 test results came back too late, and people who arrived at a hotel only to discover it was closed.

Angela Rippon, Gloria Hunniford and Julia Somerville ask who is responsible when valuables are stolen from a coach. Plus, the bride and groom left waiting at the airport.

The holiday-makers left footing the bill after insurers refused to pay for their medical emergencies, and the bizarre cases of travellers sent to stay in hotels that did not exist.

The music fans stuck with tickets for concerts abroad that were cancelled due to coronavirus, and the static caravan owners whose holiday havens are headed for the junkyard.

Angela Rippon, Gloria Hunniford and Julia Somerville report on the scammers selling non-existent motorhomes to unsuspecting customers, and the cyber criminals who hijack bookings for holiday rentals.

The case of a roadside recovery service that left pensioners stranded. Plus, a report on fake travel companies on social media and tips on environmentally friendly camping.

Julia Somerville, Angela Rippon and Gloria Hunniford help you put the gloss back on your dream holiday. Just how watertight is your consumer protection when things go wrong and your travel company lets you down? The bike riders with cycling listed on their travel insurance who found out they weren't fully covered for theft or accidents when they went holiday - how you can make sure the same doesn't happen to you? And the villa rental company that insisted you could still go on holiday, even though the government said foreign travel was out of the question.

In the latest of their series of investigations into your holiday issues, Angela Rippon, Gloria Hunniford and Julia Somerville focus on the huge impact coronavirus has had on travel, including the insurance company that refused to pay out after one couple's grand tour of South America came to a grinding halt. Also, the customer forced to turn to local police for help after her online travel agency failed to answer its 24-hour emergency helpline, and the sad tale of the holidaymakers whose trip to the Lake District was ruined by mountains of rubbish.

Angela Rippon, Gloria Hunniford and Julia Somerville continue their investigations into your travel woes. In today's programme, the travellers still fighting for refunds months after their holidays were cancelled – including one family charged £1,200 as an administration fee and a couple asked to pay out for a transatlantic flight to a cruise that never took place. Also, the story of the customers given false hope after an insolvent coach holiday company was brought back to life by new owners, and food and travel blogger Kacie Morgan finds out how hotels and restaurants are working to keep customers safe during the pandemic.