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Look who's coming to stay! Hotelier Alex Polizzi is on a quest to turn Britain's hotels of horror into relaxing retreats.
Alex Polizzi comes to the rescue of more struggling hotels, beginning with Birmingham naturist retreat the Clover, whose owner Tim Higgs insists Alex has to strip off before she can start work. She soon discovers this strict no-clothes rule, while not surprising for a naturist hotel, applies at all times throughout the entire establishment - even in the lounge and restaurant – a policy she believes will put off more customers than it attracts. But despite rising debts, Tim refuses to budge on his naturist principles.
Alex visits an hotel and nightclub in Essex, run by a family who are simply not dancing to the same beat.
Alex travels to an hotel in Ealing, owned and run by former beautician Nousha and her son.
Alex is asked to inject some Northern Soul into a struggling hotel in Wigan and restore it to its former glory.
Alex walks into the lion's den when she helps a struggling establishment in Eastbourne.
Alex travels to Falmouth to help father-and-son team Harry and Mark with their 29 bedroom country house hotel that has been struggling with low occupancy and low profits.
Alex visits a 15th-century haunted hotel in St Albans, where guests often get more than they bargain for.
In Newquay, Alex tries to persuade 71-year-old hotelier Margaret to change her ways.
Alex revisits a hotelier she advised in Margate, but is not met with a warm welcome.
Alex returns to the eight bedroom floating hotel on the River Thames, to check whether the business is still afloat.
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